Payments

Pay Online
You can make your loan payment by VISA, Mastercard, or Discover credit card, debit card, or electronic check using the online service from Western Union SpeedPay® by clicking the button below. You will need to enter your loan number and zip code to make a payment. There is no fee for using this online payment method.



Pay through Mobile App
You can make your loan payment at any time and at no cost to you through our new mobile app. It accepts your VISA or MasterCard-- credit or debit card. Download the Pelican Auto Finance mobile app from the App Store or Google Play by clicking the links below. Enter your loan number, social security number and zip code once to gain easy access to your loan account for future payments.

    


Pay by Phone - Automated Service

Payment transactions may be completed by calling the toll-free number 800.210.5118 x2. This automated service from Western Union SpeedPay® is available 24 hours a day, seven days a week and accepts VISA, Mastercard, or Discover credit card, debit card, or electronic check. You will need to enter your loan number and zip code to make a payment. There is no fee for using this automated service.

Pay by Phone - Customer Service
A simple and easy way to make your payments on time. Call us Toll Free at 800.210.5118 Option 6 to make a payment by VISA, Mastercard, or Discover credit card, debit card, or electronic check. THERE IS NO LONGER A FEE FOR THIS SERVICE.

Pay by Mail
It can take 7 to 10 days for a payment to process via mail. Please keep this in mind to avoid fees for late payments. If your payment due date is fast approaching, or a holiday or weekend is near, you may want to consider making a cash payment at MoneyGram®.

Please include your account number and payment coupon with each payment.

Payment Address:
Pelican Auto Finance, LLC
PO BOX 781518
Philadelphia, PA 19178-1518

Paying with MoneyGram®
MoneyGram® enables borrowers to make payments at authorized facilities. MoneyGram® involves a fee but may be less expensive than some overnight shipping services. Payments should post to the customer's account within 24 hours.

Be sure to call us toll-free at 800.210.5118 with your reference number or master transfer control number once you have completed the MoneyGram® payment process.

Easy Process
To send a payment to Pelican Auto Finance, LLC using MoneyGram®, please complete a MoneyGram® ExpressPayment form at a MoneyGram® location. Provide the following information on the form:

For Customer Account Numbers of 11276 and greater:
Receive Code: 15495 
Company: Pelican Auto Finance

For Customer Account Numbers of 11275 and below:
Receive Code: 14531
Company: PAF - Serviced

Convenient Locations
Pelican Auto Finance, LLC customers can send money from any MoneyGram® agent location such as Wal-Mart, Albertsons, and Nix Check Cashers. To locate an office near you, call 1.800.926.9400.

Customer Service
Our customer care center hotline can provide payoff information, payment history, due dates, and allows you to update your account at any time.

Please have your account number available

Main Number:  Toll Free 800.210.5118
Customer Service:  custsvc@pelicanaf.com
Business Hours:  Mon-Fri: 8am-8pm EST
 Saturday: 9am-2pm EST