Customer Service

Our customer care center representatives can provide payoff information, payment history and due dates, and assist with updating your account at any time. If you need further assistance, please feel free to contact us anytime.

Please have your account or social security number ready when calling.

Main Number:  Toll Free 800.210.5118
Customer Service:  custsvc@pelicanaf.com
Business Hours:  Mon-Fri: 8am-8pm EST
 Saturday: 9am-2pm EST

Payments:

Pay Online
Click here to make a payment online via major credit card.

Pay by Mail
Click here to find out the details of mailing in your payment. We accept mailed money orders, cashier's checks and personal checks. For safety and tracking purposes, we are unable to accept cash.

Pay by Cash (MoneyGram®)
MoneyGram® enables borrowers to make payments at authorized facilities. MoneyGram® involves a fee but may be less expensive than some overnight shipping services. Click here to find out the details of making a payment via MoneyGram®.

Pay by Phone (Debit Card, Credit Card, ACH Payment)
Pay by Phone is a simple and easy way to make your payments on time. Call us Toll Free at 800.210.5118 to make a payment by Debit Card, Credit Card, or ACH Check by phone. Click here to find out the details of making a payment by phone.